[Resolved] Homeshop18 — hs18 care #2195546] replacement required for order [protected] | |
I have mentioned clearly, we are unable to dial customer compliant number of home shop 18 —[protected], as it comes up with the message please check the number dialled. Hence, i sent email stating i have issue with registered mobile number and provided alternate numbers in the email However, hs 18 is trying to call registered number by saying are you able to hear and disconnecting, its happening the same from 2 days After 10 days, case will be closed. Issue is i have ordered 51 pcs living room, decor set by royal home. The quality is not good of the mat, i had called customer care and they chose blue color, i want marroon with good quality and i also gave alternate numbers I want a call to alternate number, provided in email asap and with good quality of all items with maroon color 51 pcs living room Was this information helpful? | |
Mar 30, 2019 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support Feb 26, 2019 HomeShop18 Customer Care's response Hi Neeraja, We apologize for the inconvenience you faced related to the product. Rest be assured that we thoroughly evaluate the product and place only genuine products on our platform. The issue which you might have faced could be a rare scenario. We would be happy to help you. Request you to share your order or sub-order number here or alternatively you may call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.Team Homeshop18 Shagufta khan Verified Support Feb 26, 2019 HomeShop18 Customer Care's response Hi Neeraja, We apologize for the inconvenience you faced related to the product. As per our records we have already send a compensation amount worth 377/-, on your Registered Mobile Number. Team Homeshop18 Shagufta khan | |
 1 Comment | |
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I ordered a sofa set cost of rupees 2150 (included delivery charge), because of the product was not up to the mark, so I returned it, but still I don't get any refund from your side. Do it ASAP
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