[Resolved] Homeshop18 — I booked 2 tablets but i received 1 tablet and key board

SK Ahmed

from Hyderabad, Telangana

Website:

www.homeshop18.com

On 10/10/2016 homeshop18 delivered only tablet key board but i didn't order, i order total set of tablet, how they blindly deliver only keyboard, it is very very very shame to homeshop18 company and their team members, they are gamblers, cheeters, shamless humans, they remain their mistakes 4 times in a month. All customers will proud to their shamless performance, footpath items are more better than homeshop18 items, they takes too long time to deliver items...

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Nov 15, 2017

Complaint marked as Resolved

resolved

HomeShop18 customer support has been notified about the posted complaint.

Oct 20, 2016

Updated by SK Ahmed Homeshop18 — I booked 2 tablets on 11/09/2016 but i received 1 tablet and key board til to date, i complained but there is no no solution for by complaint, 8 to 10 customer executives called me but every executive ask about problem and told to give 3-5 days but did not solved by complaint, they are harassing me by calling and told to give some time to cross check, i asked without cross checking/verified the items, how/why they deliver. they are playing a gambling game with customers, i saw in consumer forum complaint list nearly 500 and above complaints are recorded against Homeshop18.
Hence i sincerely request to consumer forum team to take serious action on Homeshop18 and save the customers to Homeshop18 cheeting, gambling, harassments, money etc...

Verified Support

Oct 22, 2016

HomeShop18 Customer Care's response Dear Customer,

Warm greetings from HomeShop18!

We sincerely apologize for the inconvenience. We request you to share your order/suborder number to look into the issue.

If you would like to share any further feedback, please feel free to discuss it with us at [protected]@homeshop18.com.

Regards
Team HomeShop18

Oct 29, 2016

Updated by SK Ahmed Mohd. Kaleem Ahmed ----- On 20/10/2016, Mr.Yaqub [Asst.Resolution Officer] called me and told yous complaint was resolved and your amount will be refund in 7 days, after 2 days my account details taken. but till to date i didn't got any refund. before calling Yaqub, nearly 8 to 10 customer executives called and they only ask about complaint details but no one solved that and told give me 3 days and drop my call. they only wasted my time, I ordered 2 tablets on 11/09/2016 but till date i did not got my complete order delivery. Homeshop18 showing too laziness, fraud and cheating with customers, , , , its not only my problem lot of customers are suffering with lot of problems with Homeshop18...