[Resolved]  Homeshop18 — I got different product

I ordered dress material on 25th Aug, Order ID [protected]. I got different material, different colour and the quality of the material is also different. So that I requested to return back the product. I called customercare many times, and I request through mail also.But don't get any response from homeshop18. I want return back to the product and I want my money back.
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Oct 6, 2018
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2018
HomeShop18 Customer Care's response
Dear Ms. Ramesa,

We apologize for the inconvenience you faced related to the product.

As per our verbal communication, we would like to inform you that we have messaged the refund coupon code worth INR 249/- on your registered mobile number.

Please note the validity of this Refund Coupon is for 1 Year, from the date of issue and you should utilize these coupons during the time they are valid.

If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Meenu Malhotra
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