[Resolved]  Homeshop18 — Iphone 5s

Address:160071

We did buy i phone 5s from homeshop months ago on monthly installment of 1800/- rupees.

from the first installment this company is treating with us like they have owned us by giving us a
phone on loan...

this company is harassing us financially and mentally too with their tricky minds and abusive
language, , , it feels like they are not social...

they never called before the due date but they never forget to call after that date and ask for the penalty, ,

the worst thing which we want to tell is .. this time we called the homeshop to
send a guy to collect the installment before the due date... you know what they answered us??
they said we have deducted the amount from your bank account so don't worry your monthly installment
has been accepted already...

but we was not sure because we never received any message from the bank on our phone about this deduction, ,
so we called at homeshop again but they said the same thing, and again we called third time and then again they
said the same thing to us...

but just two days after the due date these people started calling us like we've stolen their
everything, , ,

do we need to shame on us ???

or you need to shame on you???
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Jun 2, 2017
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Apr 16, 2017
Updated by chainey
the installment was never deducted from our bank account and now they are asking for the penalty, , , but they are not admitting their mistake or fraud i say about whatever they said about the deduction of amount from our bank account before the due date...
Verified Support
May 01, 2017
HomeShop18 Customer Care's response
Dear Customer,

Greetings from HomeShop18!

We request you cross check the company name you are complaining as we don't sell iphone on installments.

Regards,
HomeShop18 Customer Support
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