[Resolved] Homeshop18 — leaking customer data | |||||
Homeshop18 is the worst online shopping channel. It leaks customers data for fraudulent activity without taking any responsibility. Being in the service industry and not being able to protect your customers data is a shame. The worst part is the they sound ignorant and least concerned when the issue is raised. I have received fake calls from people claiming to be from homeshop18 and they had all data which i shared with homeshop18 Such as address, phone and even what stuff i ordered from there. I cancelled my order and will never order anything from homeshop18. They are not concerned for their customers and don’t even show some notice or caution in their channel. I didn’t get duped but i feel bad for innocent people who fall in the trap. I seriously feel homeshop18 sells customers data to these fraudsters. Was this information helpful? | |||||
Jun 11, 2018 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support May 11, 2018 HomeShop18 Customer Care's response Hi Nidhi, We sincerely apologize for the inconvenience. We would like to assure you that we announce the lucky draw winner's name on our TV channel and our website(Link -https://help.homeshop18.com/hc/en-us/categories/[protected]Promotions-T-C-and-Winners). And we never ask our customers to deposit any money in an individual account. Would also like to inform you that we never share your information with any unauthorized external agencies/partners, and we have this issue being investigated through government agencies. Team HomeShop18 Meenu Malhotra | |||||
 1 Comment | |||||
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This is correct, last week I have placed an order and next morning I have started receiving fraud calls about winning a Tata Safari and that person has all my details with him. It is highly outrageous that HomeShop18 sells theri customer data. I am going to take this up in consumer court as well.
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