[Resolved] Homeshop18 — less number o[censored]nits received.

ARPAN PATHAK

from Dhamtari, Chhattisgarh

Address:	Ahmedabad, Gujarat, 382424
Website:	www.homeshop18.com

Order no.[protected] ordered bed sheet protector combo of 14 items, but received just 6 items and issue coupon worth rs.240/-without any consultation. I want to know how you have determined amount of rs.240/-as refund for 8 units which were not delivered to me.

I have put up order for 2 dress for my wife but received units are altogether different from shown in television so we have returned the dresses and you have issued coupon for our amount. Now we have ordered sheet protector y paying rs.999/-by applying coupon and balance rs.600/- by credit card. But this time also we have received less number o[censored]nits.

Service is pathetic, if you have not total units available which we have ordered why you accept order? Or at the time of dispatch you have to take prior permission of mine. If you are not possession of total number o[censored]nits as ordered by me you must have to cancel the order by your self? Why you accept orders beyond your capacity.

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Apr 28, 2018

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2018

HomeShop18 Customer Care's response Dear Mr. Arpan,

We regret the inconvenience caused to you.

We would like to inform you that we tried reaching you on [protected] for processing your complaint HS[protected] however could not establish contact with you.

We request you to call us back on[protected] between 09:30 am to 6:30 pm within 48 hours. In case we do not receive a call back from you, our system will automatically close your complaint.

Thanks & Regards,
HomeShop18