[Resolved]  Homeshop18 — Luring through marketing gimmicks

Address:Ghaziabad, Uttar Pradesh, 201010
Website:www.homeshop18.com

Hello,

Reference of my order's no. to Home shop [protected], [protected], [protected], [protected], This is to inform you that I have placed these order's from one place, one address, one mail I. D. and one number through application of your's and I was supposed to be eligible for one free blanket as per your scheme during Diwali, but while I have checked about status of my blanket your customer care executive said that I am not eligible for the same. This is very shocking for me as after confirming from your executives I have placed the orders, now all of sudden I am getting this news from your executive. I'm having the record of all calls while I placed the order and I am sure you are also having the same. You are requested to please look into this matter and give my blanket against my orders. If not then please do not make fool of common people and luring them through your marketing and sales gimmicks as they are giving you there hard core earn money and you are having no right to make a fool of innocent common people.

Awaiting your reply per return with positive outcome.

Regards,

Dharmendra Varma.
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Dec 4, 2016
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Oct 31, 2016
Updated by [email protected]
Hello,

Reference of my order's no. to Home shop [protected], [protected], [protected], [protected], This is to inform you that I have placed these order's from one place, one address, one mail I. D. and one number through application of your's and I was supposed to be eligible for one free blanket as per your scheme during Diwali, but while I have checked about status of my blanket your customer care executive said that I am not eligible for the same. This is very shocking for me as after confirming from your executives I have placed the orders, now all of sudden I am getting this news from your executive. I'm having the record of all calls while I placed the order and I am sure you are also having the same. You are requested to please look into this matter and give my blanket against my orders. If not then please do not make fool of common people and luring them through your marketing and sales gimmicks as they are giving you there hard core earn money and you are having no right to make a fool of innocent common people.

Awaiting your reply per return with positive outcome.

Regards,

Dharmendra Varma.
Verified Support
Nov 02, 2016
HomeShop18 Customer Care's response
Hi Dharmendra,

Greetings from HomeShop18!

We have forwarded the issue to our concerned team and will get back to you shortly with an update.

Regards,
HomeShop18
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