[Resolved] Homeshop18 — mobiles | |||
Hi, this is brajesh kumar, i have attached all the information right from product delivery to return. I had place order after ongoing ad on tv and received the order. There were three mobile phone for inr 1500/- i checked and found one was not working at all other's quality wise overall order not good so i want to get refund for this. Now these people telling me digital product policies doesn't allow refund or replacement. This is cheating when i don't like quality and moreover one product is delivered defaults how come they don't have policies to refund. Please take hard and fast action and help me to get my refund 1500 for product and 160 for courier charges. Please do contact on my updated no [protected]. Was this information helpful? | |||
May 27, 2018 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support Apr 21, 2018 HomeShop18 Customer Care's response Hi Prashant, We are sorry to hear that you are facing product related issue. As per our verbal communication, We are following it up with our concerned team. We request you to please allow us next 1-2 working days for solution. Team Homeshop18 Shubhra Singh Verified Support Apr 21, 2018 HomeShop18 Customer Care's response Hi Prashant, We are sorry to hear that you are facing product related issue. As per our verbal communication, We are following it up with our concerned team. We request you to please allow us next 1-2 working days for solution. For further queries and quick response, you may call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team Homeshop18 Shubhra Singh | |||
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Material is also not good .In television it was looking good but in reality it is not as per expectations