Homeshop18 — my smartlife multicooker is not working from the beginning

Address:

Agra, Uttar Pradesh

I ordered smart life multi cooker from homeshop18.when I operate it for first time I found that red light is not glowing which resembles that product is on.Although I thought that red light is not working so I also checked the steam but I found that there is no steam at all.I am very disappointed with the product.I complained 4-5 days ago but no action is taken till now.so I request you kindly replace this product .I will see 1-2 days more if then also no action is taken then I will go to consumer forum to case against the company.thank you.