[Resolved]  Homeshop18 — No Response/Refund after supply of an expired dietary Supplement

HomeShop18 has delivered an expired nutrition supplement that has delivered on 19/11/2014 against order no[protected]; dated-06/11/2014. Please find the attached photo of expiry detail (08/10/2014) as printed on the product pack. It has been clearly stated as 'BEST BY 08OCT2014'. First I reported about the aforesaid fact through support ticket[protected] on 19/11/2014 as well as phone called to their customer care no[protected]. Later on; I have been making several calls to customer care as well as mailing to [protected]@homeshop18.com; but no body cares! Still yet I'm waiting for response from their end.
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Aug 13, 2020
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
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Dear Customer,

We apologies for the inconvenience caused to you.

Replacement shall be initiated once the product is delivered to vendor, request you to kindly wait for 2-3 working days.


Regards,
Homeshop18
For your kind information; the same product has already returned to homeshop18 seller & the same has already delivered as on 15/12/2014 by indian speed post service bearing tracking ID- EO[protected]IN. Photo copy of the return consignment delivery detail is attached herewith.

Even repeated phone calls & mails to homeshop18; nobody is responding. It seems they are not in a mood to refund the expired dietary product they had supplied.

I did a mistake to purchase at homeshop18. Really very cheap online portal.

Dear Sir/Madam,

After the return of the same product to Homeshop18; again one order has placed against order number[protected] & the same product has again sent back to me as a replacement!

The product delivered to me on 07/01/2015 with the same expired date of 08/10/2014. It seems like Homeshop18 is testing my patience.

First they supplied an expired dietary supplement; then after repeated phone call & mails they communicated the return address! I had to bear the courier expenses for return of the product & now after more than two months of waiting period- they have again sent back the same expired product!

Really a very cheap online portal. Nobody should fall in the trap of such unethical portal. Only good advertisement don't mean they will supply good product.

Please beware from such portals otherwise your hard earned money will be lost along with lots of tension & harassment.

I'm going to take shelter of consumer court of India against Homeshop18. Court complaint receipt will be uploaded soon.

Regards,

Debadatta Mishra
M-[protected]

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