Homeshop18 — not giving refund

Address:

Hno 1128 street no 8 parvatiya colony1 near gurudwara road disposal tank nit faridabad, Faridabad, Haryana, 121005

I have placed an order from hs18 on 23rd june but they send defective products so i returned it on 28june 2019. Since then they are not sending replacement neither they refunded my money. They said we have initiated ur refund and sent confirmation mail to you but i didn't get any mail. It's been more than 2 months now their all contact numbers are off or they are not taking my calls. They used to say thet give us 2 days give us 2 days but not refunded my money. My order id is [protected] sub order id[protected]. Order worth rs. 999.