Homeshop18 — Not replacing the Shoes

Address:

New Delhi, Delhi

I placed an order for Globelite shoes from Homeshop18 In December and when I wore the shoes on 27th of December I found the manufacturing defect in the shoes as the Mash was torn when I first time wore the shoe. Later on I tried the blue pair of shoe as well and found that it also has the manufacturing defect as stitching was not done properly and torn in the first try. I informed the homeshop18 for the same as they introduced 3 month manufacturing guarantee for the same but they asked me to get it repaired from the local market. I denied as this is not something I was suppose to do and called them again so they informed me that i will get a call back that I never received. So they keep on doing the same thing till Last week of Jan and in Jan they informed me that the this is out of guarantee now and nothing can be done. Email id:- [protected]@yahoo.com