Homeshop18 — online shopping with homeshop18

Initially i have ordered on 16th june 2019 for 42 pc living room decor set by gulmohar designs-blue. Later on july 8, 2019 got a mail from [protected]@homeshop18.com saying that my order has been cancelled since they were not able to deliver product due to courier related issues and to expect a refund of money. Till now i have not received any refund. Again i placed one more order [protected] on 15th of august 2019 and it is supposed to be delivered by 22 days from the date of order. I did not get the product till now and status still shown as "order to be verified". Tried calling all the toll free numbers and customer care numbers listed in the site. None of the numbers are working. Sent mails to [protected]@homeshop18.com to get the status of my refund and the products. But no response for mails too... I am worried about my money. Please resolve this complaint as early as possible.
Thank you so much,
Sreelatha