[Resolved]  Homeshop18 — Only 1 conditional Gift Coupon received against 2 purchase order.

Address:Gautam Buddh Nagar, Uttar Pradesh

I had placed Two orders No.[protected] and[protected] to Home Shop 18 for 121 pc Stainless Steel Complete Kitchen Set which both orders was delivered to me on 12th November 2014 without the said Two coupons of Rs, 500/- each as displayed on TV (HS18), but due two coupons of Rs. 500/- each has not been received at the time of delivery. I had complaint several times on toll free numbers[protected] etc. and then on 17.11.2014, only one Gift Coupon No. CPT6NE5PNEC received through SMS, with condition to use in next purchase above 4990/-. Due: one more Gift Coupon of Rs. 500 which is due for second purchase has not been received till date. Request/Complaint: At the time of display of this product on HS18, it was declared that one gift coupon of Rs.500/- with one order (without any purchase condition) will be given with product. In spite of purchase Two Dinner Sets thorough 2 orders you have sms me only one Gift Coupon. Kindly give another gift coupon of Rs. 500 for my second order and withdraw your purchase condition. Your any printed gift coupon does not cover any purchase condition. It cover only validity. Photo Proof is with me in my computer but not being attached in spite of several efforts being a large size.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Charu,

Apologies for the inconvenience.Your second order[protected] GC of Rs 500 has already been sent via sms on 10/12/2014.

Regards,
HomeShop18!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HomeShop18
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    3449
    Pending
    350
    Resolved
    2012
    HomeShop18 Website
    HomeShop18 Address
    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all HomeShop18 contact information