[Resolved] Homeshop18 — order no [protected] want to return the same | |||
Hi, Have received the above mentioned order today, details are Hi, your homeshop18 order [protected] is dispatched on[protected], via gati surface with awb no.[protected] and will be delivered in 9 days. For any queries, please call on [protected]. Which i received today details are Hi, your homeshop18 order [protected] has been delivered on[protected] and received by 9jyoti. For queries pls call us on[protected] b/w 9:30am-6:30pm. Not happy with the result and is dangerous and hazardous for kids hence want to return it back. Its not as per what i saw and thought of. Payment for the same was done through netbanking details are mentioned below. Your transaction ref no igacxsapa0 for rs.999.0 on 16-feb-18 10:33 Kindly do the needful. Thanks, Mala gagwani Dear customer, Thank you for writing to us. This is an automated response to your e-mail. We will respond to you within 2 working days. Your request number #1750189 has been registered with us. If you have not mentioned the order or suborder number then please mail us back with the same at [protected]@homeshop18.com for better assistance. For quick access to your order details you may log on to “my account” option available in below mentioned link: https://www.homeshop18.com/login.html To track the delivery status of your order please visit the below mentioned link: http://www.homeshop18.com/track-your-order.html Or Sms hs18 status space order number/sub order number to 51818 (For e. G.: hs18 status “900xxxxxx” or 712xxxxx to 51818) (Chargeable) You can also call us on[protected] for complaint between 9:30 am to 6:00 pm Regards, Care team Hello, This to inform you that today is 5th of march, i have requested return of a product on 21st feb, still no action has been taken for the same, i hereby again request you to look into the matter and sort the problem as its been lingering from your side for so long time. Kindly arrange fot the return and refund soon. Havent heard from you this is the way you serve your customers? Pls do the needful. Show quoted text Was this information helpful? | |||
Mar 7, 2018 Complaint marked as Resolved No resolution provided and no help provided the problem is as it was HomeShop18 customer support has been notified about the posted complaint. Verified Support Mar 07, 2018 HomeShop18 Customer Care's response Dear Dipmalaus, We regret the inconvenience caused to you. We would like to inform you that the product “Singer Snack Maker” you have purchased comes with1 Year Manufacturer Warranty manufacturer warranty which is effective from the date of order booking. Since the product is under warranty, we request you to kindly call your Brand Singer Customer Care Team in getting your issue resolved at the earliest. Please find the details below: Brand Customer Care Number [protected] Thanks & Regards, HomeShop18 | |||
2 Comments | |||
Comments
I have also suffered from same i request u mail on singer coustmer care they will tell u to courier the product on there nearest warehouse they will send new product.do not waste your time by calling on there toll freee number homeshop 18 told me they do not refund electronics product.
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