Homeshop18 — Ordered two but received one item

Address:Balangir, Odisha

Dear /s I have ordered two sets of "Nova Roti Maker N1124 + Atta Maker + Casserole" and paid Rs 4524/- ( One costs 2599/- and after 12% discount at the time of booking for two it was 4524/-, photo proof attached ) with order number[protected] and suborder 82508055. I have logged a complaint with ticket number[protected] with HS18. Its already one month they are not at all responding to the calls. Even if you call them, they only tells we will respond in 24 hrs, but no response every time. I have tried with attaching photo proof, but it taking long time without any change. So thought of to submit the complaint without photo proof. Can you please help ? Thanks, RN Tripathy mobile : [protected]
Was this information helpful?
No (0)
Yes (0)
HomeShop18 customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Subhasankar,

Sincere apologies for the frustrating experience. Will arrange a call back.

Regards,
Homeshop18
Hi Subhasankar,

As discussed, processing for partial refund of Rs.2262 and cheque will be delivered within 8-9 working days as the requested product is out of stock.


Regards,
Homeshop18

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HomeShop18
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    3449
    Pending
    350
    Resolved
    2012
    HomeShop18 Website
    HomeShop18 Address
    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all HomeShop18 contact information