[Resolved] Homeshop18 — pls look at sub order #[protected]

Piyushkumar Gabdhi

from Surat, Gujarat

Address:

Surat, Gujarat, 395009

Please resolve my complaint on urgent basis. I had placed an order from home shop 18 which was received as defective on 17/10/2018 & same day was informed to customer care of home shop 18. They have confirmed that the defective product was recollected with in 2 days & money will back in my account. Till the day no any action taken by the company & i'm helpless in the matter.

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Dec 5, 2018

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2018

HomeShop18 Customer Care's response Dear Mr. Piyush,

We apologize for the inconvenience caused to you.

We tried to contact with you on your registered mobile number. However, we could not establish contact with you.

Kindly let us know of a good time to speak with you or you could help us with an alternative number of yours on our post for better assistance.

If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Anju Yadav

Verified Support

Nov 01, 2018

HomeShop18 Customer Care's response Dear Mr. Piyush,

We apologize for the inconvenience caused to you.

We would like to inform you that we have processed your refund worth INR 999/- in your account dated 01-Nov-18, Transaction Id: 11121280130016843951120839.

Henceforth we would request you to contact your bank for more information.

If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Anju Yadav