[Resolved] Homeshop18 — Plz replced mob handet or back cover mob name- LYF FLAME6 black of back cover lower side to dameged.

ravi dabhade

from Aurangabad, Maharashtra

Address:	Nashik, Maharashtra, 422006
Website:	[email protected]

Order number:[protected]
Sub order:[protected]
Invoice number:SMMDRH
/DRH/12/2016/160751
Invoice date:20.DEC.2016
Order date:20.DEC.2016
LYF Flame 6 Black
plz replaced mob handset or back cover LYF FLAME6 black of dameged back cover lower side so i requested dear sir plz replace the mob handset or back cover.

+3 photos

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Feb 15, 2017

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2016

HomeShop18 Customer Care's response Dear Customer,

Our sincere apologies! We request you to send us clear snapshots of the complete damaged product so that we can proceed with arranging for a resolution. You may send the snapshot as an attachment to ''[protected]@homeshop18.com'', Please mention your Suborder/Order number on top of the document as well.

Thanks & Regards,
HomeShop18

Verified Support

Jan 14, 2017

HomeShop18 Customer Care's response Dear Customer,

As per our record, Refund cheque has been successfully delivered to you on dated 13/01/17. It was really amazing to assist you throughout the concern.Give us more chance to serve you.

Thanks & Regards,
HomeShop18

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Comments

ppkanha

from Bhubaneshwar, Odisha

My order placed to homeshop 18 through teleshopping vide order no [protected], Dt.21.12.2016 for a Jio fi 2 device which I have received on 24Dec 2016, and found defective, so I want to return/Exchange this.I had already informed this through your tollfree no.
Kindly do the needful