[Resolved] Homeshop18 — portable mini refrigerator-cum warmer

shivaprasadreddy

from Udupi, Karnataka

Address:	Bangalore, Karnataka, 560038
Website:	homeshop18online stores

Hai i am shivaprasadreddyi have reacherd my product today[protected]am i paid cash on delivery when i opend it it is in damaged condition it's not working i want refund order number [protected] suborder number[protected] so please make refund or replace the product is not at all working i packed it back in its orginal package cover with invoice soo please accept my request phone number [protected]

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Jul 3, 2018

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

May 11, 2018

HomeShop18 Customer Care's response Hi Mr. Reddy,

We apologize for the inconvenience you faced related to the product. As per our verbal communication, We request you to share snapshots of the damaged product via whats app for us to assist you further. If in case of any further concerns, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team HomeShop18
Meenu Malhotra

Verified Support

May 26, 2018

HomeShop18 Customer Care's response Hi Mr. Shivprasad,

We apologize for the inconvenience you faced related to the refund.

In regards to your complaint, We would like to inform you that your refund amount INR 2349/- has been initiated in your account dated 23-May-2018/Transaction Id: RATNN[protected]. Henceforth we would request you to contact your bank for more information. If in any case further concern or query you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team HomeShop18
Meenu Malhotra