[Resolved] Homeshop18 — Product deliver a fake (Pathetic)
S
SameerMhatre
from Mumbai, Maharashtra
Address:
Mumbai City, Maharashtra
Hello Consumer Team,
I am Sameer Mhatre from Mumbai, I recently shop a product (Mafatlal Denim Jeans) thru online HomeShop18 on 9th Aug 2014. It was deliver to me on 15th Aug, I tried that product on 29th Aug as of Ganesha Festival.
The Mafatlal denim jeans is so pathetic that even a local street jeans is much more better.
The jeans is so worst and rough that while wearing it for 1st time I had scratch on skin of my legs.
This jeans is not even a denim jeans such bad one that no one can wear it for 5-10 mins.
I called up the customer call center, but keep on ignoring and keeping the phone call on hold for long time.
Written an email but there is no response from them.
After calling them they said our policy is different and You are meeting the policy so we cant take the product back and cant refund the money.
The only mistake done by me was i trusted the Brand name (MAFATLAL) and Seller name (HOMESHOP18).
both have cheated the customer and selling the fake jeans product .
mhatre.[protected]@gmail.com
91 [protected]
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Aug 14, 2020
Complaint marked as Resolved
HomeShop18 customer support has been notified about the posted complaint.
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Sincere apologise for the inconvenience caused.
Any such issue should be reported within 48 hours of delivery as per return policy.
Sorry to inform that refund/replacement is not possible as the issue was reported after TAT.
Regards,
Homeshop18