[Resolved]  Homeshop18 — product is different

Address:Ghaziabad, Uttar Pradesh, 201014

Hello we ordered a 32 pcs living room combo by gulmohar design of blue colour on 25/10/2018 from home shop 18 but a maroon coloured product was delivered to us on 1/11/18. We immediately called home shop18 about this matter but they didn't respond well.plese help to resolve the issue.

Further we called home shop 18 many times for change the product and provide us the product with right colour (blue), but they are not listing us. They are not willing to take any corrective action for their mistake. The product is useless for us and it's a waste of money for us.

Thank and regards
Order no : [protected]
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Dec 18, 2018
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Nov 06, 2018
Updated by Vivstar46
This is cheating for customers and I will avoid /never buy anything from home shop,
Verified Support
Nov 07, 2018
HomeShop18 Customer Care's response
Dear Customer,

We apologize for the inconvenience you faced related to the product.

We tried to connect with you on your registered mobile number. However, we could not establish contact with you. Kindly provide your alternate number and convenient time to speak with you.

If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Meenu Malhotra
Verified Support
Nov 15, 2018
HomeShop18 Customer Care's response
Dear Customer,

We apologize for the inconvenience you faced related to the product.

We tried to connect with you on your registered mobile number several time. However, we could not establish contact with you. Kindly provide your alternate number and convenient time to speak with you.

If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Meenu Malhotra
Complaint comments 

Comments

Dear Team,
I have ordered Maha Bachat Pack of 5 Bed sheets by Bela Casa, Product Code: 33540241 on 27/10/2018. Today I have received the product, which is totally different from what I have ordered. The quality of the bed sheets is third class.
Hi my self wajida i have book deal of 8 pack dress material
on 25oct
i hav already complation a lotz of time
abt my order was delay 3 time
i have complaint to gatix
but der r not responding
i want my order tommorrow at any cost plz
don't delay tomrw..
thank u...
Miss Beauty's reply, Nov 4, 2018
i want my order as soon aspossible plz kidnly accept my request
don't delay
i hope u can understand

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