[Resolved] Homeshop18 — product is different | |||
Hello we ordered a 32 pcs living room combo by gulmohar design of blue colour on 25/10/2018 from home shop 18 but a maroon coloured product was delivered to us on 1/11/18. We immediately called home shop18 about this matter but they didn't respond well.plese help to resolve the issue. Further we called home shop 18 many times for change the product and provide us the product with right colour (blue), but they are not listing us. They are not willing to take any corrective action for their mistake. The product is useless for us and it's a waste of money for us. Thank and regards Order no : [protected] Was this information helpful? | |||
Dec 18, 2018 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support Nov 07, 2018 HomeShop18 Customer Care's response Dear Customer, We apologize for the inconvenience you faced related to the product. We tried to connect with you on your registered mobile number. However, we could not establish contact with you. Kindly provide your alternate number and convenient time to speak with you. If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team Homeshop18 Meenu Malhotra Verified Support Nov 15, 2018 HomeShop18 Customer Care's response Dear Customer, We apologize for the inconvenience you faced related to the product. We tried to connect with you on your registered mobile number several time. However, we could not establish contact with you. Kindly provide your alternate number and convenient time to speak with you. If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team Homeshop18 Meenu Malhotra | |||
2 Comments | |||
Comments
Hi my self wajida i have book deal of 8 pack dress material
on 25oct
i hav already complation a lotz of time
abt my order was delay 3 time
i have complaint to gatix
but der r not responding
i want my order tommorrow at any cost plz
don't delay tomrw..
thank u...
on 25oct
i hav already complation a lotz of time
abt my order was delay 3 time
i have complaint to gatix
but der r not responding
i want my order tommorrow at any cost plz
don't delay tomrw..
thank u...
Miss Beauty's reply, Nov 4, 2018
i want my order as soon aspossible plz kidnly accept my request
don't delay
i hope u can understand
don't delay
i hope u can understand
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I have ordered Maha Bachat Pack of 5 Bed sheets by Bela Casa, Product Code: 33540241 on 27/10/2018. Today I have received the product, which is totally different from what I have ordered. The quality of the bed sheets is third class.