[Resolved]  Homeshop18 — product is not charging at all

Address:400078
Website:www.homeshop18.com

I received the product on 23.01.2018 but when i try to charge on stating stage then it's not charging at all after keeping 2 hrs as per his manual. So i tried to take return or refund procedure but they are not ready to take back his product and do not process for return or refund at all.

Is someone help me out towards this issue on priority.

Regards,
Lalit shiyad
[protected] / [protected]
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Mar 4, 2019
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Jan 25, 2019
Updated by Shiyad Lalit
They are totally denying to take return this product.

It is as good as they have cheated me. Please do not purchase product from Home shop 18 web site or seeing TV programmed at all.
Jan 25, 2019
Updated by Shiyad Lalit
I am tried to chase them to take my product and send me new product in replace of the defective product or else process my refund at the earliest. but they totally denying on this issue.

they are cheating the client like this which is not acceptable.

Please do not take product from home shop 18
Verified Support
Jan 25, 2019
HomeShop18 Customer Care's response
Hi Mr. Shiyad,

As per our conversation, We have arranged pick up of the product and same will be done in next 4-5 working days. In case of any further query or concern, you may call us at[protected] from Monday to Friday between 10 AM to 6 PM.

Team HomeShop18
Shagufta Khan
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