[Resolved] Homeshop18 — Product not delivered as per order

prince5130

from Ahmedabad, Gujarat

Address:	Rajkot, Gujarat, 360001
Website:	www.homeshop18.com

My first order on 5th feb, order id - [protected]
PrettyKrafts - Buy 20 pc & get 30 pc organizer set free - pink(cash on delivery)
in this case i received only 36 pieces instead of 50 pieces,
then i returned product & get e-coupon of Rs-1200

then

my second order on 18th feb, order id - [protected]
PrettyKrafts - Buy 20 pc & get 25 pc organizer set free - pink via e-coupon of Rs-1200
in this case i received 43 pieces of blue color instead of 45 pieces pink,

when i call to customer care, call center executive says that take image of product & email to homshop18, they are playing with me & both time they send wront or less material, now this time i do not take risk on this time of re-order Or material.

so, Please take action and try to get my money back.

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Apr 1, 2017

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Feb 22, 2017

Updated by prince5130 Name - prince Chudasama, Rajkot
Mo - [protected]

Verified Support

Feb 23, 2017

HomeShop18 Customer Care's response Dear Customer,

Greetings from HomeShop18!

We understand your concern and offer our sincere apologies for the inconvenience caused.

We would like to inform you that we have forwarded your request to the concerned team. You will receive a call back shortly.

Your kind cooperation and patience is requested.

Regards,
HomeShop18 Customer Support