[Resolved]  Homeshop18 — received another product which I did not shopping for that

Address:Lucknow, Uttar Pradesh, 226010
Website:www.homeshop18.com

This is to draw you attention to the unsatisfactory courier service by your company. I handed over the packet with order no.[protected] on 18th april. I received wrong product. That was very dissappointing because i purchased for gifting purpose. I regret to say that i m literally disenchanted the service provided by your company. I never complained about any of service during the past 8 years (I m your regular customer) but this time it was a big letdown.
Plz deliver my desired product which i paid (Cod) for that.
My contact no.[protected], [protected]
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May 30, 2018
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2018
HomeShop18 Customer Care's response
Hi Poornima,

We apologize for the inconvenience you faced related to the product. We tried to connect with you, however could not establish contact with you. As per our record, Your product has been delivered dated[protected]. For further queries and quick response, you may call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Shubhra Singh
Complaint comments 

Comments

I have order a room heater & when I get it my hand this broken the box. I also sent mail & scan and sent the room heater above address.My order no is [protected] & complain no is HS[protected].I also contact Mr sumit kumar he did not help me. I hope send my room heater as soon as possible.

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