[Resolved]  Homeshop18 — Refund amount issue

Address:Pune, Maharashtra, 411040
Website:Homeshop18

Hi team

I purchased a product from homeshop18, quality was not good so i returned it.
Since at the time of refund the sales team does not informed me about and generated coupon code. I dont want coupon code i want my money back.
Name:mohammed ahmed
Complaint no : hs[protected]
Please contact me at [protected].
I spoke with saurabh sharma from complaint dept but he is not ready to refund the money.
Kindly help
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Jun 2, 2017
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
May 01, 2017
HomeShop18 Customer Care's response
Dear Customer,

Greetings from HomeShop18!

We understand your concern and offer our sincere apologies for the inconvenience caused.

We would like to inform you that GC already been issued hence cannot be convert.

Your kind cooperation and patience is requested.

Regards,
HomeShop18 Customer Support
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