[Resolved]  Homeshop18 — Refund amount not received

Address:110038
Website:www.homeshop18.com

Mohd.kaleem Ahmed --- I ordered 2 tablets [white color] on homeshop18 on sep-2016, for an amount of Rs.8149/- OD.No.[protected], 09:50pm, but i got only one tablet [black color], 3 to 4 times they send miss deliveries to my address but, i did not got item which i ordered, Then I complained at Consumer forum, after that 10 to 15 customer executive called me and ask about only what is the mistake but no one solve my complaint, in Oct-month 1 Customer resolution officer called me & told sorry we are unable to deliver your item & we refund your amount within 5 days and take my account details but till to date there is no amount credited to my account.

Hence, I humble request to Consumer Forum Team to block all transaction of Homeshop18 and rate on them, they are cheating to customers with dummy business, they are harassing, gambling and selling duplicate items. plz plz plz Consumer Forum Team take serious action on HomeShop18.
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Nov 15, 2017
Complaint marked as Resolved 
resolved
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2016
HomeShop18 Customer Care's response
Dear Customer,

Apologies, We have forwarded your complaint to the concerned team. We'll get back to you on same with an update shortly.

Regards,
HomeShop18!
Verified Support
Nov 09, 2016
HomeShop18 Customer Care's response
Dear Customer,

As per our record, NEFT has been already processed on dated 21/10/16. We request you to contact with your respective bank for further information.

Regards,
HomeShop18!
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