[Resolved]  Homeshop18 — Refund my money

Address:New Delhi, Delhi

One of the order no.[protected] for which payment made by via credit card but during delivery that courier person from Red Express taken cash Rs 1500/- also from my wife that time I couldn’t received her call due to that time I was in official training after that I lodge a complaint to Home Shop 18 customer care complaint no.[protected] on 04/07/14 against this order but every time executive are making me fool on phone they told you will get money back within two or three days and by mail Home Shop 18 customer care not responding .
Order no.[protected] against this complaint no.[protected] closed by customer care without given me any positive suggestion, I surprised when I hear that my complaint was closed than again they make new complaint no.[protected] on 08/07/2014.Please refund my money.
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Aug 14, 2020
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Aug 01, 2014
Updated by bhuw
status please
Aug 20, 2014
Updated by bhuw
Dear Madam/Sir,

After 46 days still matter not resolve. On 28th Jul 2014 a call received from Home Shop 18 from [protected] and asked about my account

detail and IFC Code of bank, but after that calls coming with investigation is progress

WHEN THE INVISTIGATION WILL COMPLETE ???????????????????????????????????????????????????????????????????????


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Sep 02, 2014
Updated by bhuw
But this is not my concern, why this is u r sending 2 me.
Complaint comments 

Comments

Dear Bhuwan,

As discussed, Kindly allow us sometime to investigate the matter and get back to you.

Regards,
HOmeshop18
Dear Madam/Sir

Please reply me about my registered complain
My order number is 84033891. I have received my refund check for Rs. 3490. But I have not received the check for my courier delivery charges of Rs 720, I had called on 6/8/14 before making this courier and you have assured me that you will pay me back entire 720 Rs for my courier charges. Please let me know when you will give it back.
Hello,

This is a request for a refund of my amount which i paid to purchase xolo win q1000 from your online shopping store.
The main reason is that i am very disappointed with your service, first time i got a soap (expert bar) instead of mobile and the second time your store sent me a phone which is defected. Now, the volume keys are not working and next time your store sent me a phone which is defected. Now, the mobile volume very slow and not clear that piece of mobile with order no.[protected] and suborder no.[protected].


So please refund my money to my account.


Thanks
Vineet Tyagi
Mob: [protected]

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