Homeshop18 — refund not processed even after returning the product 3 months ago and no response

Address:

Udaipur, Rajasthan

I had placed the order with Homeshop18 and received very poor quality products. They had promised reverse pick up of the product over phone by their customer representative. The product was very very bad and not at all similar to what was shown on the site. When I asked for a reverse pickup they told me that i need to send the product on my own through indian post and I did that. Accordingly I sent the scan copy of the courier receipt to HS18 customer care id. Its been 3 months after despatch of the product and till now I have not received my refund. They have cheated me and now they dont even response to my mails. Didnt expect such a pathetic service by HS18 and would request you to take strict action against the site and help me get my refund.