[Resolved] Homeshop18 — Refusing to refund the amount | |||||
My name is Ibrahim m tadakod I am staying in Hubli Karnataka recently I given a order to home shop18 about plastic containers amount of Rs. 1100 cash on delivery I received.first they sent me wrong size of containers compared to in tv that shown then I given a request to refund the amount they said we will not give refund amount.then they provided a coupon no to use for other shopping items.i used the Rs 1100 coupon for shopping again they sent me cash on delivery items I called them and said the same now they are saying the coupon date got expired they will not refund the amount.first of all it's there mistake of sending wrong sizes containers and now they are saying this they are totally miss guided me from in the beginning please let me help to get my amount refund. Was this information helpful? | |||||
May 12, 2017 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support Nov 08, 2016 HomeShop18 Customer Care's response Dear Customer, Our sincere apology! Kindly share your order/suborder number to look into the issue. Regards, HomeShop18! Verified Support Nov 09, 2016 HomeShop18 Customer Care's response Dear Customer, We have arrange a call to discuss this further with you. Your co-operation will be highly appreciated in this regard. Regards, HomeShop18! Verified Support Nov 09, 2016 HomeShop18 Customer Care's response Dear Customer, As per our record best possible resolution has been provided to you. For further information you may call us on our customer care number [protected] as well. Give us more chance to serve you. Regards, HomeShop18! | |||||
 1 Comment | |||||
Comments
I spoken with the customer care person so he again saying to giving about a coupon to shop there products I refuse to take another coupon no I want my amount of Rs 1100 back please do the needful.
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