[Resolved] Homeshop18 — Regarding delivery of detective Mobile as well as without Charger

Tannu dacor

from Delhi, Delhi

Address:	Ghaziabad, Uttar Pradesh, 201011
Website:	Home shop18

Dear sir,
I was purchased one mobile on 27.12.2016 online than it was delivered on 29.12.2016 at 3:00 PM and I called on toll free no. On 30.12.2016 at about 9:30 PM again I called on 31.12.2016 in the morning.
It very unfortunate that i am here for complaint regarding of your deficiency in service of defective mobile as I purchased one mobile from you that was defective and without charger and I called on your tool free no to return the same within 30 hrs of the day but the same was not in procees kindly take it return back forthwith as per your return policy "product can return within back within 48 hrs otherwise I am going to file a complaint regarding this issue.
PRODUCT WAS ORDERED BY [protected] TANNU DACOR PLACING ADDRESS B273 A VINAYAK APARTMENT RAMPRASTHA GAZIABAD.

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Feb 3, 2017

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2016

HomeShop18 Customer Care's response Dear Customer,

Your complaint has been forwarded to the concerned team & they are working to resolve this at the earliest.

Thanks & Regards,
HomeShop18

Verified Support

Jan 02, 2017

HomeShop18 Customer Care's response Dear Customer,

We would like to inform you that as per our records your complaint has been resolved as partial refund coupon code of INR 250 has been already send through SMS on your registered mobile number on dated 31/12/16.

Thanks & Regards,
HomeShop18

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Comments

Md qaiyum ansari

from Patna, Bihar

This mobile is not good product because this is not good not working battry backap and headfone not working and more problam but not refundable it is not good
site homeshop18 i complen this site