[Resolved]  Homeshop18 — regarding my order id : [protected]... beauty products

Address:Mumbai City, Maharashtra, 400094

I had ordered for vlcc beauty products kit of rs.999 from homeshop18... Which was deliver on 1st july 2019, on opening the package it was boutique kit and on box it's written vlcc, on calling call centre of homeshop18 they are offering me 150 discount on keeping the product, i asked to exchange with my order vlcc the fellow told me it's out of stock, and now it will take 1 week to deposit my money in my bank as per procedure. That means the cheating was done on purpose. This is really fraud on online shopping site... I want when is their mistake why should i block my money with them... They should return it in day or 2.
Was this information helpful?
No (0)
Yes (0)
Aug 2, 2019
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2019
HomeShop18 Customer Care's response
Hi [censored]al,

Sorry for any inconvenience . we will initiate refund for your product. we request you to kindly wait 4-5 working days. In case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM

Team Homeshop18
Shagufta khan
Complaint comments 

Comments

Plzzzzz To the head of home shop 18
HUMBLE REQUEST
Mere sath 45, 000 ka Fraud hua hain mai yahan ki bht purani customer Hun plzzz I need help plz I complaint to home shop 18 but no any reply back so plzzzzz plzzzzz help me help me yeh paise Jo mere Fraud hue hain plzzzzz vo paise mere kamai kae the plzzzzz I'm need of help from ur company plzz

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HomeShop18
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    3449
    Pending
    350
    Resolved
    2012
    HomeShop18 Website
    HomeShop18 Address
    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all HomeShop18 contact information