[Resolved] Homeshop18 — Regarding not providing the prize to the consumer

Advocatekumar

from Patna, Bihar

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	homeshop18.com

On 26.05.2017 a massage was sent to me regarding winning the second prize of TATA Indigo r.c from (home shop) 18 & Rs. 1280000/-. and direction was given to deposit Rs. 12800/- as a registration charge. Having seen the massage I ignored but after sometimes a call from Mobile No. [protected] was started to come, lastly I received a call . after receiving a call one Rakesh Kumar Mishra and his M.D namely Naresh Rao of homeshop18 said that you ( Sunil Kumar ) have won TATA Safari vehicle so, kindly deposit Rs. 12800/- for registration within half an hour in SBI A/c no. [protected] and he has further stated that after deposit Rs. 12800/- for registration, nothing will have to pay. I have deposited the said amount on same day.
It is further contended that on 29.05.2017 again from Mobile No. [protected] call was made and said that vehicle has been purchased in my name so, Rs. 8500/- be deposited for transportation charge in the account of TATA MOTOR company bearing SBI A/C No. [protected] Rajesh Kumar and again said that now nothing has to pay. On 29.05.2017 itself about 5.00 p.m call was made to inform that vehicle will proceed at 9.00 P.M. Now today i.e 30.05.2017again another pretext has been made and said that vehicle has been purchased and loaded in transport and the transporter demanding insurance paper so again you have to pay further Rs. 15, 700/- for insurance and Rs. 5000/ for registration no. of Bihar.
It is further stated that time and again I had asked that how much money I have to deposit but no body has clearly said about the money so deposited. Now it seems that they have committed fraud with me and fudged my Rs. 12, 800 + Rs. 8500 = Rs. 21300. and thus. it is clear that M.D in connivance with his associates cheated me and they are liable to punished.
Either provide my prize without taking further money or Refund my money which has been taken in different SBI A/c in different name amounting Rs. 21, 300/- within 24 hours.

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Jul 2, 2017

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2017

HomeShop18 Customer Care's response Dear Mr. Kumar,

We regret the inconvenience caused to you. We are equally surprised and dismayed at how these calls or emails contain your Order details. We would request you not to fall prey to any fictitious offers / lottery winnings or Promotions through letters, e-mails, phone calls and SMSs etc.

If you faced these issues on calls, you may lodge an FIR either with the Police or Cyber cell.

Regards,
HomeShop18