[Resolved] Homeshop18 — regarding refund complaint for order id:-[protected] | |||||
Respected sir/madam, This is regarding issue with refund the amount in online for cancelled product for order no.[protected]. For this regards, we have contacted for several times with the team and provided the mini statement as for their request. But yet now i have not received the amount to my accounts. While i contacted the bank they asked for unr no. For tracking. But same has not been able to provide by the homeshop 18 team. Please do the needful of that. Was this information helpful? | |||||
Dec 18, 2018 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support Nov 14, 2018 HomeShop18 Customer Care's response Dear Mr. K.Chandra, Please accept our sincere apology for the issue you had to face related to the refund. As per our verbal communication, we would request you that please send us the scanned copy of your account statement specifying the said transaction from the date of order placed till date in the revert to this email and we will accordingly process your complaint. Please send the document on priority for speedy resolution of your concern. If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team Homeshop18 Meenu Malhotra Verified Support Nov 14, 2018 HomeShop18 Customer Care's response Dear Mr. K.Chandra, Please accept our sincere apology for the inconvenience caused to you. As per our earlier verbal communication, we would request you that please send us the scanned copy of your bank account statement wherein your account number should be mentioned to specifying the said transaction from the date of order placed till date in the revert to this email and we shall accordingly process your complaint. Please send the document on priority for speedy resolution of your concern. If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team Homeshop18 Meenu Malhotra | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
64%
Complaints
3449
Pending
350
Resolved
2012
View all 3449 HomeShop18 reviews & complaints
View all HomeShop18 contact information
Yet now, the incident is not resolved. Please provide the detailed procedure of refund as per our conversation on phone. Before resolve please ask the permission.