[Resolved]  Homeshop18 — Replacement complaint against order no[protected]

Address:New Delhi, Delhi, 110089

Dear customer care executive,
I purchased Led bulb from you which invoice no is NIKO/17/18/106645 Dated 31 may 2017. I requested to replace the product due to of damaged conditions after that my request was accepted in terms of replacement and your courier person has been collect the damaged product on 6th of June, Now I am waiting for my fresh product as your executive commit me on 27 June that they will arrange new Led Bulb in good condition and process will take 1 week and its almost completed according to my last conversation with executive, Now please reply and give my prodouct asap.
Kindly find the below details of order:

Name-Sadhna sagar
Contact- [protected]
Replace order no[protected]
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Aug 18, 2017
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2017
HomeShop18 Customer Care's response
Hi Divya,

Greetings from HomeShop18!

We would like to inform you that brand has already dispatched the product by IPS, AWB-ED[protected]IN and same will get deliver within 4-5 working days.

Regards,
HomeShop18
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