[Resolved] Homeshop18 — replacement/ refund money in cash against order no [protected]

devlee

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi

Dear sir/madam,

I rk senapati placed order no [protected] for rs 1199/ on 17 feb 18. I received the order on 22 feb 18 at 1200hrs. When i opened the packet, the color of bed sheets and comforter are different. Then i laws a complained on 22 feb with complaint no hs[protected]. That above same complained order is today received at 1230hrs. Again found same problem exit. I laws complaint
With comlaint no hs[protected]. It is really harassment to me. Kindly investigate my matter and do the reply immediately.

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Apr 19, 2018

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2018

HomeShop18 Customer Care's response Dear Devlee,

We regret the inconvenience caused to you.

We request you to please pack the product in its Original packing along with a complaint letter indicating the nature of the problem/defect. Kindly mention the order number on top of the packing. We have arranged a reverse pickup of the product from your door step by Xpress Bees courier services. The courier advisor will come to you within 3-4 working days.

Thanks & Regards,
HomeShop18