Sub order no. 91883475 dt.04/11/2014
The above order contains 2 Denims by Uber-Urban-32 (Mens Jeans) (Product Code[protected] is not comfortable to wear. Jeans are loose and large in size. I requested to return the product next day. The customer care executive said that our collection boy will come to you to collect the packet within 2-3 days. But nobody has come to collect the packet till two weeks. I called several times to know about the process but the customer care executive told me every time that our collection boy will come to you soon. I have complaint again then customer care executive said to me to make a complaint letter, seal the packet and address to below mentioned address, our collection boy will come soon to you, we will give sent you a Bankers Check for refund the amount.
Survey No.190/4, Omshiv Textile Compound,
B/h. C.N.I. Church, Ranipur Patiya,
Shahwadi, Narol, Ahmedabad – 382 405.
I have sealed the packet with a complaint letter. 2 weeks and above has gone but nobody has come to collect the packet.
I request you to please collect the packet and refund the amount as soon as possible. This is the last formalities on behalf of me. One month has gone, if any defect occurs in the product, I shall not responsible for that. I am going to make a complaint in Consumer Court if you will not take any action after this formality.
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Sorry to note your experience. Kindly keep the product packed, we shall arrange reverse pick up for the same within 72 hours.
Regards,
Team- Homeshop18