[Resolved] Homeshop18 — smart watch

kush kumar

from Mumbai, Maharashtra

Address:

House 801, 201012

Hello team,

Today I have received smart watch but not received sunglasses and magnatic fit bit band.i was call to home shop 18 customers 4 time for how to configure smart watch but not provide resolution.i was call to smart watch manufacturer he said I think product wrong received please coordinate to home shop18.i want replace my order or I don't want stupid watch.

I am very frustrated regarding service and support.worst service home shop 18 commited another watch.i am very upset.

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Jun 2, 2019

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2019

HomeShop18 Customer Care's response Hi Kush,

We apologize for the inconvenience you faced related to the product. Rest be assured that we thoroughly evaluate the product and place only genuine products on our platform. The issue which you might have faced could be a rare scenario. We would be happy to help you. Request you to share your order or sub-order number here or alternatively you may call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Anju Rani