[Resolved] Homeshop18 — Smartwatch not in good condition

Reekesh

from Chittur, Kerala

Website:

Homeshop18

I had ordered a Vizio smart watch from homeshop18 on 25/03/2017 . I recieved the order on 31/03/2017, but i was out of station so couldnt receive the order i came back on 3/04/2017 .the problem was it doesnt support any Sim card and the back panel was broken .. I lodged a complaint on 03/04/2017 but still i have no response ... I please need help. . The order no. Is [protected]

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May 13, 2017

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Apr 07, 2017

HomeShop18 Customer Care's response Dear Customer,

We would like to inform that we will not be able to process the request for refund or replacement.

As per our company policies we can process a request for refund or replacement only if our customer contacts us within 48 hours from the date of delivery of the product.

You may refer the below mentioned link to know more about our policies:
http://www.homeshop18.com/return-policy.html

Regards,
HomeShop18