[Resolved]  Homeshop18 — Two times wrong product delivered

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:homeshop18.com

I ordered a product on 01/08/15 Trendy Trousers - 2 Ready to Wear Trousers by BSL Suitings + Belt-32 (order no[protected] Since the size 32 was not fitting in size. So, I went for replacement of the order with 34 size of the same product. Reverse Pick up delivered for your order. on Saturday, September 5, 2015 But the replacement order was also of size 32. (Replacement order no[protected] So I once again initiated a replacement request for size 34 product and I put a complaint letter in the reverse pick up package. Since when third time when product was delivered I was out of station, so I requested my friend in the office to take package.(Replacement Order no[protected] In my distant dream I had never thought that even third time they will sent the same 32 size product. When I returned back from outstation I opened the package on the same very day, I was surprised to see that the same 32 size delivered this time also. I had wasted my ample of time and mobile bill to follow up for the correct size replacement. Now it has been told to me since i have not raised the replacement by 48 hrs as per HS 18 policy nothing can be done. How can I be if I was at outstation ??? This is worst shopping experience I have faced so far ...
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Mar 20, 2017
Complaint marked as Resolved 
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Dear Customer,

Your complaint is already in follow up, kindly wait.As discussed, the reverse pick up will be done within 72 hrs.

Regards,
Homeshop18!

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