Homeshop18 — Very poor services | |||
Greetings, I ordered 10Pc apple shape Crystal set from Homeshop19 and got delivered within few days but when I opened the box found scratches on all the utensils and some of them had dents as well. I asked for complaint number within half an hour of delivery but I received that number next day. Now its been 15 days that I have received the product and 14 days that I have filled the complaint. But have not got any response from the company. I am really very upset with the services of your organization as me and my family are the regular customers of Homeshop18. Its really very upsetting to have such a response to a regular customer, in fact I would say its a bad way to deal with new customer as well. So far I have filled complaint twice and now writing mail and I hope now I will get pickup from your organization. Regards, Nitika Bhagat Order no.[protected] Was this information helpful? | |||
HomeShop18 customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Hi Nitika,
As discussed, Processing for refund and cheque will be dispatched within 2-3 working days.
Regards,
Homeshop18
As discussed, Processing for refund and cheque will be dispatched within 2-3 working days.
Regards,
Homeshop18
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Deeply regret the inconvenience and the delay. Request you to kindly keep the product packed and will be picked up within 2-3 working days.
Post pick up refund will be processed.
Regards,
Homeshop18