[Resolved] Homeshop18 — Worst Product and worst behaviour of customer care - Homeshop18 | |||
Worst Product and worst behaviour of customer care - Homeshop18 I purchased a Klassic Vimal Induction Based Cookware Set 7 Pcs My order No. was[protected] Homeshop18 mentioned in their website that the product carries a manufacturer warranty of one year. I found a hair crack in one item (Sauce pan). Though the replacement period of 48 hours were over, I reported the complaint to Homeshop18. They should have given some solution or way to avail any Manufacturer's Warranty. The quality of the material is very poor and similar as being given by the roadside vendors who exchange utensils in lieu of old cloths. At least the Homeshop18 should have referred the matter to manufacturer to give manufacturer warranty. Homeshop18 refused to do anything and simply said sorry It was my first experience with Homeshop18 I am feeling being cheated and extremely disappointed. Jagdish Chandra Mathpal 16/417-418 Indira Nagar, Lucknow-226016 Mob: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Homeshop18 customer support has been notified about the posted complaint. | |||
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Reverse pick up is being arranged and the same will be done within 2-3 working days,
Regards,
Homeshop18