[Resolved]  Homeshop18 — worst staff illmanner and poor service

Pathetic service staff and unnecessary routing of calls to some company...why should i will call some company if i have buy the product from you all...this way you are harrasing the customer...
I want to cancel the order id [protected]... In this you guys are harrasing us people...bad kindly cancel the order and refund me my money back asap.

Stupid staff never give right solution to you and never understand your problem this is the worst ever shopping experience i have with home shop 18.

Either reverse my money or i will take you all to consumer forum...mind my words

Regards
Pooja
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Aug 8, 2018
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2018
HomeShop18 Customer Care's response
Hi Pooja, We are sorry to hear that you have faced product related issue. As per your complaint, we would like to inform you that we are arranging product reverse pick up within 2-3 working days from your registered address. For further queries and quick response, you may call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Shamsuddin Malik
Verified Support
Jul 02, 2018
HomeShop18 Customer Care's response
Hi Pooja,

We are sorry for the inconvenience you faced regarding the refund issue.

As per our verbal communication, we would like to inform you to allow us 2-3 working days for better assistance.
For further queries and quick response, you may call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Shamsuddin Malik
Jul 02, 2018
Updated by Pooja080587
My complaint is still not resolved...i m quite harrased...kindly do some action on my complaint and against them... I m quite upset with them

Wat kind of pathetic service u are offring...when u want money do u wait fr days or so... Den y should i wait fr my money...

Listen stop making fool ur customers... N refund my money...u already harrased me like anything...

Make sure by wednesday my money will b in my account... I have others works also to do...i m nt like u who just eat ppl money.
Jul 02, 2018
Updated by Pooja080587
My simple issue is to pay my money to me...y u guys r wsting my time in stupid things
Jul 02, 2018
Updated by Pooja080587
First educate urself n get complete information first... Den assist ur customer... U may b 1000 employes their and u hv 1000 excuses... Ur one of d senior Ms vandana... And few more o[censored]r staff Mr shoaib and more maked me fool... And this is totallty not acceptable
Jul 06, 2018
Updated by Pooja080587
Shameless u r...till now my money has not been refunded...wat kind of ppl u r
Verified Support
Jul 08, 2018
HomeShop18 Customer Care's response
Hi Pooja,

Please accept our apology for the inconvenience you faced related to refund.

As per our system records, we would like ti inform you that we have successfully initiated your refund in your given account via transaction id: NUTI[protected] dated Jul 05, 2018 .

Team Homeshop18
Shamsuddin Malik
Jul 10, 2018
Updated by Pooja080587
Bt till date i have not received any refund ...kindly check asap
Jul 10, 2018
Updated by Pooja080587
How many days u will take as its already been a month u r making me fool... Listen i want my money refunded in 2days time...n make sure u ll di dat
Complaint comments 

Comments

My complaint is still not resolved...i m quite harrased...kindly do some action on my complaint and against them... I m quite upset with them

Wat kind of pathetic service u are offring...when u want money do u wait fr days or so... Den y should i wait fr my money...

Listen stop making fool ur customers... N refund my money...u already harrased me like anything...

Make sure by wednesday my money will b in my account... I have others works also to do...i m nt like u who just eat ppl money.

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