[Resolved] Homeshop18 — wrong delivery by homeshop18

AjayMourya99

from Delhi, Delhi

Address:

110091

My name is ajay mourya & i bought regalia ethnic chiffon saree - red on 14 feb 2018 with cash on delivry option. After reciving the product i paid money but only after opening the prodcut i saw that its not what i ordered. Instead i received salwaar kameez. On the bill of delivered package it was wrriten saree but inside of the package there was wrriten salwaar kameez. My order no is [protected] and sub order no is[protected]. My phone no is [protected]. Please change the product with the one i ordered or refund money.

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Mar 23, 2018

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2018

HomeShop18 Customer Care's response Dear Mr. Ajay,

We regret the inconvenience caused to you.

We would like to inform you that we have already refunded and sent the amount of INR 288 via coupon code dated 18-Feb-2018 on your registered mobile number.

Please note the validity of this Refund Coupon is 90 days from the date of issue and you should utilize these coupons during the time they are valid.

Thanks & Regards
Homeshop18