[Resolved] Homeshop18 — wrong product not yet picked up

Shruti Mertia

from Gurgaon, Haryana

Address:

Kolkata, West Bengal, 700157

I ordered for 5 PC sarees but received 4 pc suit PC's...and inspite if repeatedly complaints to the customer care for pick up since 17th August the day I received the product but all in vain...every time they say within 24-48 hrs it will be picked also I paid the amount as cash on delivery.. It is a sheer harrassment to have to sit on call for over 30 minutes and not get any reply from their end for a mistake from their end. I hope you can be of assistance in this regard and help me get my money refunded. They should pay compensation for the loss of my precious time, money and efforts.

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Sep 28, 2018

Complaint marked as Resolved

The product was picked up

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2018

HomeShop18 Customer Care's response Dear Ms. Shruti,

Sorry for any inconvenience which you might have had related to any of our services.

We would definitely like to turnaround that experience for you, please let us know your order or sub-order number or call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Meenu Malhotra

Sep 01, 2018

Updated by Shruti Mertia Thank you sir the product has been picked up.