[Resolved] Homeshop18 — wrong sarees received | |
Hi, I have ordered 2 sarees vide order no-[protected]dt:15/9/18, in this in your web shown different sarees and delivered to me different sarees. I have registered complaint no: hs[protected] but no action taken. This is the 4th time i have faced same problem. Why happening like this every time? Please refund my amount. I am very disappointed for this.in pictures showing different sarees and delivered different sarees. Was this information helpful? | |
Nov 4, 2018 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support Sep 25, 2018 HomeShop18 Customer Care's response Dear Ms. Madhavi, We apologize for the inconvenience you faced related to the product. As per our verbal communication, we would like to inform you that we are arranging the reverse pickup of your order. Kindly wait for 2-3 working days for better assistance. If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team Homeshop18 Anju Yadav Verified Support Oct 04, 2018 HomeShop18 Customer Care's response Dear Ms. Madhavi, We apologize for the inconvenience caused to you. We would like to inform you that we have processed your refund worth INR 552/- in your account dated 3-Oct-18, Transaction Id: RATNN[protected]. Henceforth we would request you to contact your bank for more information. If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team Homeshop18 Anju Yadav | |
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but they didn't deliver it on time and keep on extending the date of delivery
also customer care personnel didn't even know anything about order placed
worst services ever