[Resolved] Homeshop18 — Zoha Saree collection

[Resolved] Homeshop18 — Zoha Saree collection

R Rasika gothankar from Nagpur, Maharashtra

I am a loyal customer of home shop 18. I regularly shopped with them and I was satisfied. But this time when I ordered zoha Saree pack of 2 Saree, I was highly disappointed with the product as they delivered me different product. It were not those saree's which I actually ordered. And even the quality of the product was very low. I asked them to take back the product and return me my amount. But they are returning me the coupon of rs 1450 which actually I don't want. Please refund me the cash. I need my cash back and not your coupon. Was this information helpful? No (0) Yes (0)
Mar 31, 2017 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Feb 24, 2017 Updated by Rasika gothankar Please refund me my amount . I am in need of cash and not of coupon. Being your loyal customer I hope you will return me cash. As I want and wish to be your loyal customer and want to continue to be your loyal customer.. Please reply to my complaint. Verified Support Feb 27, 2017 HomeShop18 Customer Care's response Dear Customer, Greetings from HomeShop18! We understand your concern and offer our sincere apologies for the inconvenience caused. We request you to share order/suborder number if the product to look into the issue. Your kind cooperation and patience is requested. Regards, HomeShop18 Customer Support
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