| Address: | Mumbai City, Maharashtra |
Arya Honda’s (Sewree) insensitive atrocious service - ref : car regd MH03CM1950
We have got the most pathetic and atrocious service from Arya Honda, swear not to come back to this junk yard again - and this isn’t the first time, on all occasions they have failed giving good service, it is an insult to us.
The staff is so insensitive :
1) they never bother to answer phone call or keep us updated on the status on the development or delivery
2) timelines are never honoured
3) Each person gives different status to confuse
4) they are not cooperative and do not provide any assistance for processing insurance claim and body shop service
Time and again we have been facing issues and Arya Honda has taken us for granted, they are not bothered to improve their services.
The executives with whom we have faced behavioural issues are;
1) Santosh from body shop - he never stood to his commitment and provided no support for insurance, in case he felt he is incapable he should have involved his senior from body shop
2) Mohammed (Replacement for santosh) - his phone is conveniently switched off, in case it is on he thinks it is his right to ignore calls of customers
3) Irfan (body shop head) - (he is not approachable even to his subordinates, he behaves like he is the king of Arya Honda - he never bothered to intervene with helping us negotiate with surveyor nor had any idea on status on the work.
4) Sheetal - whose job is to ensure that executives calls and updates status to us - this lady has standard reply and I quote “I will ask the person to call you in 5 minutes” but the call never comes.
In short Arya Honda is ensuring that HONDA as a company shuts its business soon - this could be a part of a larger strategy on part of Arya Honda - their adamant nature to continue providing cheap and substandard service quality is a testimony to this conspiracy.
Request Honda officials to take action on this agency and its staff, please black-list Arya Honda before you lose your market standing and patrons loyal to Honda.
Note: the email handle I have used for the above communication is of my spouse and my email id is in marked in copy.
Regards
Shiny Varghese
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