Honda — AVM not working

My AVM is not working since last 2 months. I have Honda WRV top model car purchased in March 2019. The product is still under warranty. The registration number of my car is DL 7CQ9205. It's been 2 months that my complaint is generated. The token number given to me is D-10079. My issue is also escalated by the Prime Honda Dilshad Garden but still there is no response for Honda Cars. They have also given me communication id which is 1-[protected] but there is no action on my request. This is pathetic service given from Honda to its buyers. I purchased top model because of AVM only else I would have gone for lower model but this pathetic device does not work. Very bad service by Honda