Honda — Bad service

Hi there,

This complaint is to communicate Highest level of dissatisfaction from Paras Honda Jodhpur. Complaints can be accessed https://www.mouthshut.com/car-dealers/Paras-Honda-Jodhpur-reviews[protected] show service center is troubling customers as mine is not the only one complaint. Staff is highly mismanaged due to inefficiency of General Manager PK Roy who is mishandling customers with staff.

Went for car service/repair. Main parts like fender, handbreak wire were not available which they asked me to pay advance then only would be purchased which i refused. Then parts came very late.

At time service was not attended properly. asked them for pickup by calling PK Roy GM who said will call back to confirm and then no one called and pick up of car not sent.

No one came and then finally reached with my father Senior Citizen and highly reputed person in city at 1:10pm by leaving work .

Firstly they said it was lunch so waited for 20 minutes till 1:30pm for lunch to end(even we were missing my lunch due to them).

After the lunch got over, nobody attended for 10 minutes, then 15 miunutes, then 20 minutes and finally at 1:50pm had to visit GM chamber. Asked him why we have face this each time we come for service. He said would resolve and even started levelling allegation on me despite of being sorry for trouble.

He sent me to again main desk where the attendant who was late for 20 minutes started attending person who came after us. told the manager that meeting him was of no good.

Finally one guy came with blank paper and wrote many things and made bill of Rs 45, 000/- plus and made me sign on that blank sheet which should have been job card instead.

Till now no message of estimate/time of delivery is sent.

Have 4 cars in my house Toyota Innova, Nisaan Magnite, Mahindra XUV 700 and Honda City. Would sell Honda city as each time of service is tortured and my time is wasted. Would recommend all i know in this city that never buy Honda Car in Jodhpur !!