Honda — Car service

Address:

Courtsey Honda Okhla industrial area phase 1 New Delhi -20

This is a feedback summary on my experience with Courtsey Honda for service rendered to my vehicle no DL3CAR 4354 on 5th OCT 2021.
I am really disappointed with the manner in which the case was handled . The service engineer charged me for all kind of redundant services like rodent control etc and it sent me a bill amounting to Rs 18000/-. It was only after a vehement protest to the General manager Mr Amit Adya that the matter was resolved and the bill amount adjusted to a reasonable figure .
Next I was horrified to see the condition in which the car was delivered . The interior of the car was dirty and unclean . I have sent pictures of the same on a Whats app message to the service engineer .
To sum it all up .. my interaction Courtsey Honda has been an unpleasant experience to say the least. It was like dealing with a small time local car service station rather than a brand name like Honda city .
I do hope that Courtsey Honda will, in future, live upto the name that it is an ambassador of .
I have been a customer of Honda city for the past 15 years now and this experience has been a let down
Regds
Minu Nayar
Oh no [protected]